Privacy Policy

LAST UPDATE: DECEMBER 20, 2021

Haqem Network Respects Your Privacy

This privacy policy covers how we collect and use the personal information you provide on the Haqem Network sites that link to this privacy policy. It also describes the choices available to you regarding our use of your personal information and how you can access and update that information. Personal information is information about you that can be used, directly or indirectly, to identify you (name, phone number, address, date of birth, email addresses, etc.). Information that does not allow identification of you, is not considered personal information. Except as described in this privacy policy, we will not disclose personal information to others without your authorization.

Our Address

Our website address is:

  1. https://haqem.com
  2. https://haqem.my
  3. https://genext.com.my

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our website may contain links to other websites provided by third parties. When following a link and providing information to a 3rd-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the websites listed at the beginning of this document, so when you visit other websites, even when you click on a link posted on our website, you should read their own privacy policies.

Personal Data

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Haqem Network allow user to sign up/sign in using their social media services such as Facebook, Twitter, Google, GitHub, and Discord. However, when you sign up with your social media services please take a note that we store your personal information that you can found at the bottom of your profile. To check this please sign in into your Dashboard account click Profile then scroll until you find your social media personal data. Your social media personal data will update when you sign in to Haqem Network.

Your social media personal data cannot be delete, and change unless you unlink your social media services.

One (1) social media can link to one (1) Haqem Network account. Let’s say if you sign up you using social media with email [email protected] for Facebook, then you sign up again using another social media services with email [email protected] your new social media will be linked to the previous/old one.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data retention and access

Upon request we will provide you with a confirmation about whether we hold, or process on behalf of a third party, any of your personal information. You may access, correct, or request deletion of your personal information by contacting us using any of the methods below:

To deactivate your account, please fill the contact form here: https://haqem.com/contact. Even though your account may be deactivated, that does not mean your personal information has been deleted from our databases. We will retain and use your personal information as necessary in order to meet our legal obligations.

Haqem Network will respond to requests for access or to modify or deactivate personal information within thirty (30) days.

Information Collection and Use

Tracking technologies

Our Site uses cookies and tracking technologies to identify your account(s) so that you can securely utilize our services. The cookies are associated with your account, however, they utilize a session ID so that your internal account ID is never exposed. Furthermore, we utilize industry best practices to prevent session/cookie hijacking to ensure our use of cookies does not expose your personal information. You can disable cookies in your web browser; however, doing so may prevent you from utilizing most services on our site. An alternative to disabling cookies is to configure your web browser to delete all cookies upon closing the browser – this way you can utilize all of Haqem Network’s services, while only storing/using cookies while they are necessary.

While using our site, our affiliates and/or analytics or service providers may use cookies and scripts to analyze web requests and site traffic trends, including users’ movements around our site for purposes of gathering demographic information about our user base as a whole. We may receive data from these providers on an individual or aggregated basis which helps us better understand web site traffic trends; however, no personal information in our possession is relayed to any of these providers as part of this process.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one (1) year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Protocol data

We gather certain information that is naturally transmitted as part of handling standard Internet protocols, such as HTTPS. We use this information, gathered as a result of your use of our services, via the Internet, to help personalize our site, diagnose problems with our servers, and to administer our site. This information may include Internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp and/or click-stream data. We also gather broad demographic information from this data to help us improve our site and service offerings.

Google Analytics

Google Analytics

We utilize “Google Analytics” (https://www.google.com/analytics/) to collect information about the use of our site, such as how often users visit, what pages they visit, and their click-path through our site. Google Analytics does not collect personal information as part of this process.

Google Analytics sets a permanent cookie in your web browser to identify you as a unique user the next time you visit this site. Use of this cookie is restricted to Google Inc. Information generated gathered as a result of this process will stored by Google on servers in the United States.

We use the information received from Google Analytics only to improve our site and the services that we offer. We do not combine the information collected by Google with any personal information.

Google’s ability to use and share information collected by Google Analytics about your visits to our site is governed by Google’s privacy policy: http://www.google.com/policies/privacy/. You can prevent Google Analytics from recognizing you on return visits to our site by deleting the Google Analytics cookie, or following the technique(s) described above in the Tracking Technologies section.

Microsoft Clarity

What is Clarity?

Clarity is a user behavior analytics tool that helps you understand how users are interacting with your website. Supported features include:

  • Session Recordings
  • Heatmaps (or heat maps)
  • ML Insights

What data does Clarity collect?

Clarity captures the user interactions on Haqem Network website such as how the page has rendered and what interactions your user had on your website such as mouse movements, clicks, scrolls, and so on. You can also read a summary of what data fields we collect. You can choose to mask your users’ data. For more information, see Microsoft Privacy Statement.

Who has access to my data?

Microsoft/Clarity and Haqem Network has access to the data. For more information

How long can web admins access their Clarity data?

The data will be retained for the webmaster’s consumption up to a period of 3 months from the time of recording.

What content can Clarity record?

By default, Clarity suppresses the client’s entire content.

Hotjar Ltd.

What is Hotjar?

Hotjar is behavior analytics software. It is used by website owners to gain a better understanding of how users interact with their website and to identify issues that their users are running into when browsing their website. Hotjar provides website owners with tools such as Heatmaps, Recordings, and Surveys that help them to gain insight into their users’ experience on their website. This insight is used by website owners to make changes that improve the overall experience for their users. Hotjar is used on over 500,000 websites in 180+ countries. Find out more about how Hotjar works here.

Hotjar Ltd. is the name of the software company that provides Hotjar behavior analytics software. Hotjar Ltd. is a European startup headquartered on the island of Malta. Our founding team includes experts in product development, digital marketing, user experience, and conversion rate optimization.

Personal Data collected from Hotjar’s, Haqem Network and Users

This section applies to Personal Data Hotjar collects from its Customers and Users of Our Software when making use of Hotjar’s Services. 

When someone fill the Hotjar Survey on our website’s, We may ask for additional Personal Data such as their name, email address and additional details they represent. 

Hotjar temporarily store IP addresses of Our Customers and Users of Our Software for associated performance metrics (i.e. data related to how well Our Software performs) and to monitor and track application errors. Hotjar will never access these IP addresses without any operational or security need. Hotjar automatically delete these IP addresses within thirty (30) calendar days. The legal basis for this data processing is GDPR.